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Sept. 23, 2004    

• Brown, Tester: housekeepers in charge at Bowie



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Brown, Tester: housekeepers in charge at Bowie

John Bethune | The Appalachian
Bowie residence hall housekeepers Mary Brown and Carol Tester said they enjoy what they do, but wish students would maintain some common courtesy.

College students are considered to be, quite possibly, the messiest human beings on earth. Finally away from home, mom is no longer there to command a room to be cleaned or trash to be taken out. Who then would choose the job of cleaning up after them day after day?

Mary Brown and Carol Tester take on the responsibility of cleaning for hundreds of Appalachian State University students as housekeepers in Bowie Residence Hall. Although this position does not come with the publicity or celebrity-like status of the chancellor, Brown and Tester are integral parts of what makes the university work.

“People around here need to give them more respect,” freshman international business major Thomas A. Lyall, a Bowie resident, said. “They’re awesome; they do a great job.”

Students may typically run into their residence hall’s housekeepers in the bathroom, but that is just one of many responsibilities their job entails. They also clean the lobbies, hallways, microwaves, kitchen areas, elevators and stairways.

Mondays can be the busiest day of the week for Brown and Tester as they play a game of catch-up from what happened over the weekend. Things can be especially messy when there has been a particular event, such as a home football game.

Winter can also be a hectic time of year as the ladies are forced to deal with snowstorms on top of their other tasks. The snow and salt that are tracked into the dorm add another chore to complete.

Even after second semester is over and students leave residence halls for the summer, this is only the beginning of a whole new load of work. Brown and Tester then take on the duty of going through each of the rooms and cleaning floors, furniture, windows and walls.

There are only a few weeks turnover after students move out and the next phase of work starts. When the rooms are finished, students move in for camps, conferences and freshman orientation.

The biggest mess the women have encountered so far this year has been when random liquid concoctions were poured down the stairs from near the fifth floor, running into the first floor lobby.

However, this problem has been remedied, and students are usually good about not creating dirt.

And the worst part about the job?

“Showers!” Brown said, laughing.

The biggest way for students to help out their residence hall’s housekeepers is just to be responsible and maintain some common courtesy. Many students fail to realize how just a few seconds of picking up after themselves can save housekeepers a great deal of time.

For example, students who place their room trash in bathroom trashcans can cause the trash to overflow quickly. One pizza box can take up the entire trashcan and create more work for housekeepers.

The ladies also dismiss the myth that boys are messier than girls. Tester said that she has had clean boys’ floors and messy girls’ floors.

“It can go either way. It’s really not anything that you could really give a black and white answer,” Tester said.

Despite sounding like a difficult job, Brown and Tester enjoy their work and both agree that the best part is being around the students.

After being on the job for 19 years, Tester says that her time spent working around the students has been a real lesson in people skills.

“I think I’ve learned a lot about people by being here,” Tester said. “I learned that you can’t judge anybody by the way they look because once you get to know that person their appearance may be startling to you; but once you get to talk to that person and you find out that their appearance doesn’t hold true to their personality.”

“I love being around the kids, I mean, they make me laugh and just talking to them and just meeting the different ones, finding out where they’re from and all that. Its just great,” Brown, who has been on the job for three years, said.

“They [students] are fun to be around. They make me laugh; they make me feel younger."

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© 2004 ASU Student Publications